Any update to this policy will be posted on our website.
We collect you personal information when you:
We may also collect, match or acquire information about you from other organisations such as Google and Facebook.
We collect information required for the purpose of creating your Member Account with us. Such information allows you to be identified as a member of Strength Lab. This information includes:
We will use your personal information to provide you with the services, products or information that you have requested, for administration purposes, to improve your website experience, and marketing. We may need to share your information with our service providers, associated organisations and agents for these purposes. We may use your information to:
Where we process your personal data based on your consent you have the right to withdraw consent at any time, for example your consent to receive direct marketing. If you no longer want to receive marketing messages from us, please visit your profile on our website and amend your consent preferences.
We'll store your information for as long as you're a member at Strength Lab, or following cancellation and to meet legal requirements including financial audit, anti-fraud and money laundering regulations we will store your information for no more than 6 years from the last activity on your account. An 'activity' can be classified as access to the gym, a payment made on a membership account or comment added to the membership following contact with Strength Lab.
We may share information about you with:
We'll release information if it's reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.
If we're reorganised or sold to another organisation, we may transfer any personal information we hold about you to that organisation. We will inform you if we do.